At SYLRIONEX, customer satisfaction is our top priority. We strive to ensure that every purchase meets your expectations and is delivered to you in perfect condition. However, if you are not fully satisfied with your purchase, our Returns Policy ensures a hassle-free return process.
Products are eligible for return if they are returned within 30 days of receipt and are in their original packaging, unused, and in the same condition that you received them. Several types of goods are exempt from being returned such as perishable goods, hazardous materials, or flammable liquids and gases.
Once your return is received and inspected, we will send you an email notification. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 5-10 business days.
If you need to exchange an item for a different size or color, please follow the returns process above. We will ship the replacement once the original item has been received and processed.
For any questions or concerns regarding your return, please contact our customer support team at [email protected] or call us at (123) 456-7890 from Monday to Friday, 9 AM to 5 PM.